Help Center

Frequently Asked Questions

WHAT ARE WOODWE COVERS?

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WOODWE PRODUCT SPECIFICATIONS

MATERIAL CERTIFICATIONS

MATERIAL UNIQUENESS

CASE/SKIN THICKNESS AND WEIGHT

COVER PROTECTION

COVER REUSABILITY

COVER AFFECTIONS

KEYBOARD LANGUAGES/LAYOUT

PRODUCT MANUALS

HOW TO CHOOSE A RIGHT COVER MODEL

HOW TO APPLY MACBOOK SKIN COVERS?

HOW TO REMOVE MACBOOK SKIN COVERS? :(

SHIPPING

DID NOT RECEIVE MY COVER

WHEN CAN I EXPECT MY PRODUCT TO ARRIVE?

WHAT HAPPENS IF I'M NOT IN WHEN MY ORDER ARRIVES?

CUSTOM DUTIES

CAN I HAVE MY PARCEL REDIRECTED TO A DIFFERENT ADDRESS?

WHAT IS OUR FULFILLMENT TIME?

DO YOU SHIP WORLDWIDE?

ORDER ISSUES

RECEIVED A WRONG SIZE PRODUCT

I'M MISSING AN ITEM FROM MY ORDER, WHAT DO I DO?

WHAT DO I DO IF I RECEIVE A FAULTY ITEM IN MY ORDER?

CAN I CANCEL MY ORDER AFTER I'VE PLACED IT?

CAN I AMEND MY ORDER AFTER I'VE PLACED IT?

PARTNERSHIP, BULK AND CUSTOM ORDERS

PARTNERSHIP

BULK ORDERS

CUSTOM ORDERS

REFUND, REPLACEMENT, RETURN QUESTIONS

REFUND POLICY BASICS

RETURN POLICY BASICS

REPLACEMENTS AND EXCHANGES

DETAILED REFUND, RETURN and REPLACEMENT POLICY

OTHER QUESTIONS

WARRANTY

OTHER QUESTION INQUIRIES

WOODWE PERKS

WHAT CAN I GET IF I WAS NEEDED TO REMOVE WOODWE PRODUCT DUE TO REPAIR ISSUES?

WHAT CAN I GET IF I STICKED MY PRODUCT IMPROPERLY OR CORNERS ACCIDENTALLY CAME OFF?